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ELCAN Support

We fully support all of our products. Use the tools below to get the support you need.

We are here to help.


Check out our How To Guides for best practices in care, cleaning and reticle calibration.

To view or download the reticles for ELCAN Specter and Specter DR models, view our Reticles page and locate the model number you are interested in. 

ELCAN products no longer require export permits for Shipping. Shipping costs are weight based. Estimates and options are provided at time of checkout. Returns of new, unused equipment can be made within 30 days for a full refund. For more details, review our Shipping & Returns page.

If you believe your product needs to be returned for repair, please complete a Return Materials Authorization (RMA) request and you will automatically be assigned a case number.